How elho Modernized Its EDI Processes to Accelerate Business Growth and Streamline Operations

The elho group, a family-owned company and a pioneer in the synthetic flowerpot market, needed to upgrade its IT infrastructure to support its planned business growth. With increasing order volumes, new international partners, and rising customer expectations, the existing EDI solution had reached its limits. elho was no longer capable of supporting expanding operations efficiently.

From Complexity to Scalability: elho's Path Forward

To keep pace with business demands, elho needed more than technical improvements. It also required a strategic transformation of its EDI infrastructure. The legacy setup was resource-intensive and relied heavily on manual tasks, especially within the Customer Success team. This slowed down operations, strained internal capacities, and affected the onboarding experience for business partners.

As the company expanded into new markets, the growing complexity of processes and data flows exposed the limitations of the existing solution. It was clear that elho needed a flexible, future-proof EDI solution that could integrate with SAP, scale with demand, and free up internal resources.